The Kindle: Dead, Deadly, and Dominant

kindle ipad 1Just before the launch of the iPad, I ventured the safe prediction that Amazon's ebook reader, the Kindle, was kindling. It was doomed to  be crushed by Apple's reactionary, if magical, iPad. As hardware, the Kindle is history, but as software it is brilliant, with enduring advantages over Apple's iBook.

During the last four months, Amazon has finished its run as a device maker, consolidated its position as an e-bookseller, and quietly condemned most brick and mortar bookstores to extinction. Amazon will win the ebook wars running away.

Consider:

Although Google may alter the landscape signficantly when it launches its bookstore later this month, Amazon's near term priorities should be clear:

barnes noble nook 015 medium

If Amazon enables sharing (and arguably even if it doesn't), eBooks are approaching a tipping point because sales of books in the US are heavily concentrated among avid readers who are shifting decisively away from print. This will kill traditional bookstores as quickly as the iPod killed music stores.

Americans buy about $25 billion of books each year. The census counted $16.6 billion in 2009, but they include greeting cards and other non-book items sold by book retailers and they exclude online sellers like Amazon. So retail store sales of books are probably $15 billion and falling. The rest is sales from mass merchandisers like Walmart and Costco, textbooks, specialty religious books, and professional books sold through nontraditional channels. $25 billion revenues has not grown since 2003 and unit sales have been flat for a lot longer than that. In short, selling printed books from stores is a business that has been fixin' to die, even though printed books themselves will be around for many, many years.

In 2009, eBooks were about two percent of the total book market -- less than $300 million in sales. But sales of readers in the form of tablets, high quality smart phones, and dedicated eBook devices is growing at a rate unprecedented in human history -- faster than the growth of PCs, the web, or games if you believe Morgan Stanley's chart. These devices are driving demand for ebooks. Apple sells 250,000 iPads each week, or a device every 2.5 seconds. This number will grow as they roll out international sales, new models, and lower prices. Apple claims that the iPad grabbed 22% of the eBook market in only two months, which would represent a month with $5 million of eBook sales. Since this would only require that every other iPad buyer download a single $10 book, I believe the claim

mobile chartNobody would be surprised to see eBooks accounting for a billion dollars, or 5% of trade and textbook sales by the end of 2011. JP Morgan sees eBooks quickly capturing 25% of retail book sales (they do not expect eBooks to actually grow the book market -- although with considerably lower average selling prices, consumers would obviously need to buy more units for industry sales to remain constant).

Ebook sales are concentrated among active readers -- the roughly 60 million book buyers, who buy ten or more books a year. This group, about a quarter of the adult population, is two-thirds female. But, you say, if 60 million people buy ten books a year at, say $25 per book, that is more than half the industry! 

Quite so. This is why active readers are the entire market focus of the publishing industry. But the American Bookseller Association's own research shows that this group is moving rapidly to eBooks and that between a quarter and a half of avid readers are downloading pirated books from the many sites that now make this possible. Not surprisingly, this group accounts disproportionately for the skyrocketing sales of eBook readers, smart phones, and tablets. 

Given the margin structure of brick and mortar book retailing, if half of the avid reader market shifts to electronic books, one third of bookstore sales will evaporate and most bookstores outside of college towns and walkable cities will fail. It took less than five years from the introduction of the iPod in 2001 for music stores to vanish from the landscape. Most bookstores have less time left than that. One sign of doom: many of us now check the merchandise in the store before buying it cheaper online. The industry terms this "leakage" and it is was the first sign that local camera, electronic, and music retailers would soon die. Personally, I am a part of the problem -- and I am sorry to see my retailers close. Then I get over it.

Can brick and mortar stores do anything to survive? No -- eBooks are a fundamentally better product at a lower price. Ebooks not only cost less, weigh less, and are searchable, but increasingly they link readers who share interests and contain useful multimedia. They do not carry the cost of printing, shelf space, or returns to publishers -- a serious problem for printed books.

It is probably piling on to point out that most book retailers indulge the avid readers who walk their door and made no effort at all to add new readers to the market. Growing avid readers is not especially hard, for retailers who focus on kids -- especially at risk kids. A recent study showed that giving kids a dozen books to read over the summer had the same impact as summer school. Helping kids develop lifelong reading habits -- and helping parents keep serious books at home -- appears to makes a huge difference. Although the findings reek of endogeniety, a study of kids in 25 countries found that kids who grow up around books stay in school longer and earn more. (David Brooks has a nice reflection on this in the NYT.) 

All of this is, from Amazon's perspective, truly ironic. In fifteen years, they have taken perhaps a 10% share of all US retail book sales at positive, if not wildly attractive, operating margins. They have of course earned the enduring enmity of independent book retailers. eBooks are another story altogether. By focusing on the Kindle as cross platform software, integrating its store with its reader, and enabling book sharing, Amazon can potentially own 75-85% of an exploding market at outstanding operating margins. Because eBooks take advantage of Amazon's technology, not its operations, the operating leverage is enormous. And its competitive advantage is truly gruesome. If Amazon focuses and executes (and they always do), they will wreak more havoc on American booksellers in the next three years than in the past ten. 

Amazon, Apple, Book Wars, Business, Google, Technology

Visa, Mastercard, or iPhone?

Google and Apple will soon compete with Visa and Mastercard to process your payments in stores, restaurants, and online. Both companies will be pulled into payment processing because both  have built two valuable networks: one of developers who build apps, the other of consumers who buy them. But the developer network has diminishing returns, whereas consumers who trust Apple or Google with their credit cards is a valuable, scalable asset.

starbucks iphone mobile reload card balance

To grow and maintain the developer network, both companies  constantly upgrade their devices to reach more consumers with more applications. They will continually improve the tools they provide developers and provide them with specialized training and certification. They may create specialized tools for features like localization or security, for devices like the iPad, or even for big verticals like health care. Apple is either doing these things, or considering doing them, and we can safely presume that Google is too.

But applications deliver diminishing returns. The issue is not simply that most apps fail, sometimes after a brief success. The problem is that the first ten thousand applications make a device like the iPhone incredibly useful. But if the iPhone goes from a quarter million applications to a half million, it matters a lot less. At some point, good filters in the App store are more important than good applications. 

So increasingly, Apple and Google will look at their global network of consumers who trust them to process payments as an even more strategic asset than their developer network. At this point, both companies will look for more payments to process. 

starbucks iphone app payment scan This is likely to happen in stages.

starbucks mobile iphone card balance

Apple could attack this market quickly by  waiving fees for transactions between iPhones. The opportunities to integrate this offering with mobile advertising will not escape Apple -- or Google). The barcode technology is not a challenge: you can already board flights at many airports with a boarding pass sent to your iPhone. Obviously the payment application needs to be PINned, but consumers already access bank balances and pay bills from their phones, so the necessary trust and security are already in place. Last week, Chase introduced an iPhone application that lets consumers deposit a check electronically by submitting a photo of it -- so both banks and consumers are getting comfortable with paperless banking. 

Like PayPal, Apple or Google could avoid the most burdensome of state and federal regulations by not accepting deposits and not becoming a bank. Widely varying country regulations make payment processing a complex business to scale globally however, so Apple might logically acquire a business in this space, possibly including PayPal.

Both Apple and Google will be drawn increasingly deeply into payment processing -- an industry plagued by a low b/c ratio that is ripe for disruption. Consumers and merchants can only hope that they hurry.

Apple, Business, Competition, Economics, Google, Technology, eCommerce

Celebrating Cheap Crap from Africa

african beads 288x300For reasons best known to her, my loving wife decided to wear a white skirt to our Fourth of July barbecue. But it was not the charred remains of salmon, beef, or tofu that did the skirt in. Before our guests had arrived, she noticed a blue stain spreading across her dress like the sky breaking through the clouds on a June morning in Oakland. 

The culprit was cheap crap from Africa -- and it made me smile. One of her grad students, back from a stint in Uganda, had given her a very attractive bracelet, which was making its debut on Independence Day. The indigo dye in the blue beads was water soluble, so after a bit of kitchen work, the beads were bleeding like a leaky pen. 

I smiled because I remember disparaging cheap Japanese crap for a decade starting in late 1950s. Cheap Taiwanese crap followed in the 1970s and we joked about at it for perhaps 3-4 years. Korean crap was only cheap for a year or two. Each country industrialized faster, transferred quality standards and management technology more rapidly, and imposed lower per capital environmental costs than its predecessors. Today, nobody laughs at China -- even when it occasionally exports crap.

Finally -- finally, Americans are importing our cheap crap from Africa. Thanks to the World Cup, Africa has been on the world stage for the past two weeks. There are good economic reasons for this. Time Magazine reported that in 2006, foreign investment in Africa exceeded foreign aid for the first time. According to the IMF, "sub-Saharan Africa today resembles Asia in the 1980s. The private sector is the key driver and financial markets are opening up." In March, the African Development Bank forecast 4.5 percent real GDP growth for Africa in 2010 and 5.2 percent in 2011. Growth is broad-based, with more than 15 countries projected to grow by more than 5 percent in 2010. The IMF notes that "War is down. Democracy is up. Inflation and interest rates are in single digits. Terms of trade have improved". As a result, growth is taking off. 

africa map logo3Some of this is growth is due to China's growing need for energy and raw materials. Trade between Africa and China has grown an average of 30% in the past decade and topped $106 billion last year. Chinese engineers help mine copper in Zambia and cobalt in the Democratic Republic of Congo and they help drill for oil in Angola.

But China is not simply another neo-colonial power. In exchange for access to raw materials, China has built roads, railways, hospitals and schools across Africa. Nonetheless, McKinsey reports that a recent study of 24 countries conducted by the African Development Bank estimated that the total cost of bridging Africa’s infrastructure gap over the next decade will be about $93 billion a year, with about 40 percent of this in the power sector alone.

These sums are no longer unthinkable. Almost alone among world economies, Africa has not suffered a recession during the current economic crisis. Fortunately, African financial institutions were too "primitive" to speculate in collateralized debt obligations built on dicey US mortgages. Poor savages.

Africa, of course, is not a simple story or even a single one. 

Africa benefits not only from Chinese investment; they also benefit from growing Chinese affluence. With per capita GDP in China already above the world average, China's days as the low-wage factory of the world are limited. Indeed, China has been shedding manufacturing jobs for the past 3-4 years (and still does not add as much value through manufacturing as the US does, even though we have a third as many people as China). 

But without China, where will our crap come from? Fear not, Africa will soon be the last major low-wage region on the planet. It has an enormous coastline and is actually closer to markets in Europe and North America than China. Just as labor-intensive manufacturing moved from OECD countries to Asia over the past three decades, it will begin to move from Asia to Africa over the next decade. In February, Oxford University economist Paul Collier and Obama Africa adviser Witney Schneidman noted that Africa now offers the world's highest rate of return on investment. They concluded that: 

Africa, usually the poorest performing region in the world economy, is now likely to be among the best-performing"

But wait. Isn't this just another example of global capital ruthlessly exploiting cheap third world labor? Yep. Remember: the only thing worse for Africa than being exploited by the developing world is not to be exploited by the developing world. Think of it as Zen economics: a sweatshop can be reprehensible (especially if it keeps a child out of school) and it can simultaneously represent extraordinary economic progress. 

As Stephen Hayes, president and CEO of the Corporate Council on Africa asserts that "Africa offers more opportunity than any place in the world."  He is paid to say that, but all signs are that Africa can replace China as the world center for low cost production. That day is being hastened by the return from Paris and London of many educated members of the African diaspora. Industrialization may not be pretty, but for Africans, it cannot come soon enough.

Business, Competition, Economics, History

WhyPad?

ipad tablet video image 5293 1

Apple's iPad has been subject to two prevailing narratives: one sycophantic ("a magical and revolutionary device"), the other scornful ("an overgrown iPod Touch"). Here is a fast first reaction that reconciles the two and argues that for many if not most people, a tablet is in your future. 

1. Well, it is revolutionary. And as close to magical as a computer gets.

2. It is an overgrown Touch -- but you can hack what it lacks. For example:

3. The iPad creates unforseen disruptions and second order effects. 

Apple, Google, Technology

Trading With the Enemy: Smart, but Never Popular

The recent and overdue debate about the Israeli blockade of Gaza raises an old, unresolved question: does shunning our enemies work or do we do them more harm by embracing them?

For me, this is not a theological or moral question, although I always loved the suggestion attributed to Mark Twain to "love your enemies -- it'll drive 'em crazy". It is a purely practical matter related to economic embargoes. Can we accomplish our goals more easily by trading aggressively with our enemies than by boycotting them? The answer appears to be that embargoes are politically satisfying but economically counterproductive.

obamacuba

Consider Cuba. Does anyone seriously believe that the embargo imposed by the US on Cuba and in place since February of1962 has served US interests? It is perhaps the longest economic embargo in recorded history. it remains in place not because it works but because of the Florida primary. Any politician, from Reagan to Obama, who wishes to be president must first swear fealty to the misnomered "el bloqueo" (the blockade) or forsake the Cuban vote in Florida, the state of Florida, and usually, the election.

Imagine that the US were to end the embargo (a blockade is not an embargo. We conducted a naval blockade of Cuba briefly during the Cuban missile crisis. A blockade is almost universally regarded as an act of war). Does anyone seriously argue that either Castro would still be in power had the US restored full commercial ties with Cuba? With investment pouring into Cuban resorts and an economy dependent once again on western tourism, sugar, and light manufacturing, Castro would have been forced to liberalize and Cubans today would be far, far better off. instead, the US embargo drove Cuba further into the Soviet hands. How, precisely, did this serve our interests?

Embargoes almost never work. One of history's first comprehensive embargoes took place during the Napoleonic Wars. In an attempt to cripple Great Britain, the French created the Continental System, which prohibited European nations from trading with the UK. The result? The embargo was very hard to enforce and did more harm to Europe than it did to the British. But, one imagines, everyone felt much better turning up their noses at each other. A secondary embargo during this same time was enacted by Jefferson to prohibit US trade with either France or England, even though the US had no active dispute with either one. 

But even though most embargoes fail, one famous embargo appeared to work: the oil embargo imposed by the United Nations on South Africa in November of 1987 with the support of 130 countries. The UN embargo reinforced several longshoremen union embargoes on loading or unloading freight bound to or from South Africa. The action appears to have hastened the end of apartheid. It also created the impression among a generation of politicians that embargoes have a place in the diplomat's tool kit. They don't, and South Africa is the exception that proves the rule. 

Oddly, the US actually understands this. US law prohibits any US company from participating in a secondary embargo. These occur not when we have a dispute, but when an ally does and asks us to join them in embargoing trade with their adversary. Not only are American businesses prohibited from participating in a secondary embargo, a company is required to report any attempt to organize one! This law was enacted following attempts by Arab countries to prevent American companies from doing business with Israel. But why would America forgoe the weapon of secondary embargoes if we believed that embargoes worked? We wouldn't, but we prohibit secondary embargoes because they are not only economically futile, they are useless politically.   

hamas 020301

Which brings us to Gaza. Does Israel have reason to impose a blockade against Gaza? Absolutely. Hamas has fired tens of thousand of rockets into Israel from Gaza and Israel wants to keep Gazans from acquiring more of them. Is a blockade or a trade embargo the right tactic? No -- it backfires by strengthening Hamas and weakening forces likely to work towards peace.

Consider: the Israeli blockade has crushed Gaza's business sector, which is essential if Gaza wants to end its dependence on foreign aid. Merchants in Gaza are an important source of jobs and one of the few sectors that promoted trade with Israel, one of the few constructive forms of contact Gazans had. Since the blockade, more than 3,000 factories and small businesses have closed, contributing to an unemployment rate of 44%, according to the United Nations Relief and Works Agency in Gaza. Who benefits? Hamas, not Israel. 

The embargo has been a godsend for Hamas, which controls the tunnels in and out of Egypt -- now Gaza's lifeline. The blockade has enabled Hamas to expand its own payroll, become the source of new jobs in a wide variety of sectors. Gaza is poorer because of the embargo. Hamas is richer. 

But do we really expect Israel to embrace people who fire missiles at it? No, but the blockade should be turned over to the EU and it should consist of searches for weapons and military parts that can be used to harm Israel. Several EU countries have offered to do the job, and Israel should accept the offer not out of altruism, but because it is a better way to weaken their enemy. 

So to with Iran. Every speech that Obama gives threatening the moronic, nihilistic regime in Tehran serves to confirm the suspicions of Iran's most paranoid clerics. Better that we trade with them -- and trade heavily. The US and Iran have a lot more strategic and economic interests in common than separate. Trade is not "appeasement", although political adversaries will use the word. We can and should be very tough-minded militarily with respect to Iran. But we should not fool ourselves into thinking that boycotts, embargoes, or blockades have any role to play in weakening the Iranian regime. History shows that more often than not, exactly the opposite happens. 

Competition, Economics, Politics

"Remember: Your Mother Owns a Bank"

Muhammad-yumusThe Jamkid and I caught Muhammad Yunus at the Commonwealth Club in San Francisco this afternoon. Yunus is the Bangladeshi banker who received the 2006 Nobel Peace Prize for pioneering microcredit loans to women. He also serves as the godfather of social enterpreneurship -- the fashionable and laudable notion that many social causes are best organized as businesses that maximizes purpose instead of profit. A social enterprise needs revenue to be financially sustainable and it needs to deploy the full range of relevant management technologies in order to scale effectively. It needs a business model to attack huge social problems. Yunus sees every social problem as a business opportunity but, like most apostles, he is longer on inspiration than detail.

Yunus is in all respects an amazing pioneer who earned his Nobel Prize. I first heard of him when Bill Clinton would scold anyone in earshot that "this guy deserves the Peace Prize". What I had not understood until today was that as Governor of Arkansas in the 1980's, Clinton had persuaded Yunus to help him set up microlending programs in Arkansas. 

Like most Nobel Peace Prize winners, Yunus has plenty of critics and detractors, but what he has done is astonishing. Having earned a doctorate in economics from Vanderbilt University as a Fulbright Scholar, Yunus decided to loan 42 families $27 during the terrible Bangladesh famine. While many of us were paying roughly this price for George Harrison's three-disk Concert for Bangladesh album, Yunus helped women to create small businesses by underpricing the local loan sharks. As a well-trained economist, he believed that the availability of reasonably priced credit would enable women to lead their families out of the pervasive poverty of rural Bangladesh. The loans were part of a research project that Yunus was conducting for the central Bangladesh Bank. 

Grameen BankWhen the experiment worked, Yunus founded the Grameen ("Village") Bank, which specialized in microcredit loans to rural women to create small scale enterprises. The loans were informal, unsecured, and undocumented. Interest was about 25%, which reflected both the cost of administering small loans and the underlying credit risk. Grameen provided many other services, including higher education loans for the families of borrowers. 

To date, the Grameen Bank has made nearly $10 billion in loans. Most of their capital has come not from deposits but from outside organizations. Early on donor agencies provided most of the capital at very cheap rates. In the mid-1990s, the central Bank of Bangladesh provided funding. Today, part of Grameen is publicly traded and the company sells bonds at above the bank rate. Overseas deposits also provide capital; Grameen now has operations in 43 countries including China, East Timor, Indonesia, India, Lebanon, Pakistan, Philippines, Saudi Arabia, Yemen, Bolivia, Dominican Republic, El Salvador, Haiti, Honduras, Mexico, Peru, Cameroon, Egypt, Ethiopia, Ghana, Morocco, Nigeria, Rwanda, Tunisia, Uganda, and the USA. Grameen has opened three branches in New York and one in Omaha, Nebraska. Yunus announced that they will open a branch in San Francisco and Washington, D.C. soon. (To be sure, the bank extends microcredit to poor American families as well and Yunus denounced pawn shops and payday lenders as "a scar on the face of your nation").


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Business, Competition, Economics, History, People, Science, Technology

Murses, Velcro, and Wipes: the Future of Taplet Computing

Downey w purseI dislike the potential social impact of Apple's vertically integrated, closed system business strategy (details here, here, and here), but I bought a 3G iPad the day it came out. It rocks. 

The iPad is not your father's tablet computer -- it is fast, lightweight, touch-based and runs applets. More like a taplet. You will own and use one very soon. Apple is selling 200,000 iPads each week and, to judge from the Google IO conference this week, there will soon be many worthy alternatives to the iPad. 

Google is already activating 100,000 Android handsets each day and Android web traffic now exceeds the iPhone. As Android morphs slowly into Chrome OS, apps will go from being native downloads to more like browser extensions that are operable without a connection. Not since the late seventies have we seen this kind of ferment and innovation in personal computing. I already do much more work on the  iPad than a PC -- it is fast, easy, and killer handy. 

Taplets will change the way you work, play, and learn. And there will be some surprising winners and losers. For example:

1. Briefcases are out. You need a new purse. Women will need different purses for taplet computers and men are going to carry purses. We will call them man-bags, day bags, travel bags, or messenger bags to preserve our dignity of course. But it will be a purse: just big enough for our taplet computer, keys, phone, and a small pad of paper (because typing on a computer in a meeting or while talking to someone still seems distracting to me -- but this is changing). 

Robert Downey illustrates the future of fashion. Mandatory murse -- plaid hat optional.  

2. Velcro will soon be ubiquitous. I am not sure why tablets don't just come with Velcro backing. This video illustrates the opportunity (HT: Dalby). Note that if you are viewing this on an iPad, you can't see it because Vimeo uses Flash. Imagine a funny video....

iPad + Velcro from Jesse Rosten on Vimeo.

3. Covers and wipes. Touch screens get gooey fast. The iPhone came with a nice soft cleaning cloth for the screen. The iPad, with a screen eight times larger but just as glossy, managed to omit this crucial detail. Since touch is the new interface, screen wipes are the new necessity. I keep a soft glasses cleaner tucked behind the case, which is also a necessity. Unlike the iPhone, Apple makes a case -- and a very good one. Or you can order a case from the skin of an exotic creature that costs you more than the hardware it protects and even more in karma.

4. That Syncing Feeling. You are going to need your files up to date and available on your desktop at home and at work, on your tablet, your phone, and for a few people, your laptop. Except that you don't want every file on every device, and you want your passwords and bookmarks synced as well. Until connections are ubiquitous, cloud storage is not enough. In my tests, Dropbox beat Windows Live, XMarks, and SugarSync but each has a ways to go until they have nailed this problem completely. Also, a file system for the iPad, coming with OS 4 this fall, will help a lot.

Who loses? Makers of netbooks, briefcases, and laptops need to think hard about their future. Taplet computers are a great way to consume books, movies, games, and movies, so brick and mortar media retailing is very, very dead (and online retailing very, very consolidated -- another story). Packaged software for both consumers and the enterprise is truly toast. And once again, Microsoft could use a plan: they missed the internet, missed search, missed mobile, were early but off on tablets, mostly missed TV, and have so far missed the cloud. They are living off of operating systems and desktop apps. Your taplet uses a lot less of both.

Who will win the epic battle between Apple and Google? The battle of the titans now extends to devices (iPhone vs Android), tablets (iPad vs Adroid/ChromeOS), developers and their applications (iTunes Ap Store vs Android Aps), animation standards (no Flash vs Flash), retail strategy (Apple stores vs everyone else), media sales (iTunes and iBooks vs. newly acquired Simplify Media), television (Apple TV vs. the newly revealed Google TV) and above all, advertising (iAds vs AdMob). Apple has the advantage of integration: they coordinate this mess within their company. Google has the advantage of an ecosystem: a much messier coordination challenge but a much more powerful force with the right standards and incentives are in place. Consumers will win (so hands off, FTC). We can now see what the $100 computer will look like: it is a taplet computer. 

Technology

The First Rule of Holes

Biggest-holeCalifornia is quickly learning the first rule of holes: when you find yourself at the bottom of one, stop digging.

Banks, insurance companies, and pension funds buy government bonds because they are a very safe investment. Suppose they have to choose between the bonds of:

a) Mexico. The world's newest narco-state, so beloved by its citizens that they are fleeing north in record numbers.

b) Kazakhstan, the country made famous by Sacha Baron Cohen's outrageous satire, Borat ("our main form of entertainment is the running of the Jew").

c) California, home to Silicon Valley and Hollywood. The place where the future begins. 37 million people and the world's eighth largest economy.

Trick question, of course. Mexico and Kazakhstan are the safer bets. California, like a lot of state governments, is not only in over its head -- we have fallen into a deep hole and responded by digging deeper

How do we know? Well, you can buy insurance against the risk that a government whose bonds you own will default and not pay you back. Investors buy and sell credit default swaps to insure against this risk (the same contracts which, when untraded and used to bet on the likelihood that convoluted synthetic mortgage derivatives would default, contributed in big way to the demise of AIG and Bear Stearns, a story told elsewhere). The CDS market for sovereign risk reveals the market's view of the odds that a country or a state within the US will go bankrupt. Currently the government in the world considered most likely to default is Hugo Chavez's Venezuela, with 49% odds, followed by Argentina, Greece, Pakistan, Ukraine, Dubai, and the state of California. Investors judge Iraq to be a slight safer bet than the Golden State. Mexico and Kazakhstan are much safer bets.

How can this be? California, a $1.85 trillion economy, has borrowed $85 billion -- about 4.5% of the state's GDP. Kazakhstan, a $133 billion economy, has borrowed $100 billion. Are the markets crazy? Should we all sell overpriced California credit default swaps and make some real money? California government officials seem to think so.

Borat-flagMarkets might be wrong of course, but we might want to look a little deeper. As Spencer Jakab of the FT reports, Kazakhstan is sitting on the world's 11th largest oil reserves. It grew by more than 8 per cent annually from 2002 through 2007 and runs a nearly balanced budget. Unemployment is 6.7%, they maintain a rainy day fund equal to almost 20% of GDP and they manage their own currency. California, by contrast, has a jobless rate of 12.4%  per cent and sent me my tax refund as an IOU last year. California does not manage its own currency, so when it raises taxes or trashes the public infrastructure, people relocate to states that are better managed. 


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Disasters, Economics, Politics, Reform

Holy Cow Batman! Facebook just stole our Internet!

Batman  TechCrunch just reported that Facebook has taken control of the Internet. Huh? What is the fuss about? Well, Facebook announced today a plan to reshape the Internet as profoundly as Apple is reshaping mobile computing. They today published a social software platform called the Open Graph. Founder Mark Zuckerberg called it “the most transformative thing we’ve ever done for the web”. 

He is right -- Facebook just launched the social operating system for the Internet. Like the desktop operating system it both makes everything better for everyone and it grants Facebook an incredible amount of power. While you were not looking, a 23 year old took over the Internet. Deal with it.

LikethisThe Open Graph republishes the tiny "Like" button. "Like" (or "Recommend", which does the same thing). "Like" is a text link that turns into a little "thumb's up" button with a Twitter-sized comment box like the one on the left. It now can and will be embedded everywhere. Every item on every shopping site, forum, game, and news site will feature a LIke button. Today CNN and ESPN, and IMDb all launched spiffy new "Like" or "Recommend" buttons tied to Facebook.

What is wrong with letting everyone vote on everything? Your "Like" is added to your profile and to the profile of whatever it is you like. Click enough times and Facebook learns a lot about what is popular with whom and in particular they learn a lot about you. Suppose you want to serve up advertisements for your new line of summer sandals targeted at 16 year old girls. Would you rather serve ads based on keywords from Google or to people you know "like" sandals, Lindsay Lohan, and Mylie Cyrus? You will gladly pay more for the latter.


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Business, Competition, Google, Technology

The Empire Strikes Back: iPhone 4.0

DarthvaderIn one year Apple and Google have gone from allies to antagonists to epic combatants. The contest is really just beginning -- and it is shaping up as a replay of the battle fought 30 years ago between Apple and Microsoft. 

At today's release of iPhone OS 4.0, Steve Jobs took a swipe at Amazon, Adobe, Microsoft, and Sony and especially Google. The King of the Mobile Empire is confident that he has learned his lesson from three decades ago. The question is: did he learn the right lesson?

When a teenage Jobs invented the first practical personal computer, he insisted that Apple control all aspects of hardware and software. Vertical integration fit his controlling personality and his preference for optimizing the experience his users got by tightly integrating hardware, the operating system, and applications. 

Microsoft, in contrast, enabled a huge community of hardware and software developers. Its operating system and GUI was always inferior to Apple's but it offered customers far more choices. Microsoft experienced classic network effects based on a platform: developers wrote software for windows because there were more customers and there were more customers because there was more software available. Microsoft came to dominate the personal computer market so completely that the Justice Department freaked out (late, as it was with IBM and AT&T). Apple was so marginalized that it nearly vanished

Even after his comeback from exile, Jobs was forced to became a guerrilla warrior. He built a cult following and focused on media -- Microsoft's weak spot. He managed to reinvent the music business with the iPod and naturally sought to integrate the iPod into a phone. With the iPhone, Jobs once again controlled the hardware -- you cannot easily connect third party devices to an iPod or an iPhone. But Jobs encouraged independent applications for the iPhone. Apple insisted on controlling the sale and distribution of these applications and required that each one be  "signed" or approved -- but they enabled them.  


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Apple, Business, Google, Technology

From the New Deal to the BFD

Obama pelosi You had to laugh. When Joe Biden introduced the President at the White House health care bill signing today, he leaned over and quietly reminded Obama that "this is a big fucking deal". His comment was off color but on target. 

Health care reform is a watershed. Not only did the federal government finally grant tens of millions of people access to basic health care. It heavily regulates private health insurance -- something every other civilized country has done for decades. It is testimony to the tenacity of Obama, who was willing to get his hands very dirty, and to Nancy Pelosi, who did an amazing job making the sausage. I herewith retract my previous snarky comments about Madame Speaker. She seriously rocked on health care. There are few speakers in our history with the skill to make this bill happen. Also, we owe a debt of thanks to those in Congress who tool serious risks with their political careers for this bill (credit a brilliant and moving speech to them from Obama). 

Pelosi health care Health care reform may set the high water mark for traditional liberalism. In the twentieth century, liberalism stood for expanding rights and benefits. The rights agenda granted new legal protections to women, racial minorities, workers, and consumers. The economic agenda provided a basic level of benefits to the poor, sick, and retired. Social Security, Medicare and Medicaid, Food Stamps, and Housing allowances represent the American federal safety net. Health care reform expands both citizen's rights (an end to lifetime exclusions and exclusions for preexisting conditions) and economic benefits (subsidies to enable low income Americans to buy health care).


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Obama, Politics, Reform

The People's Republic of Apple


Steve_jobs_630x

Apple, Google, and Microsoft are the three most important technology companies in the world and they  now mirror the world's three most important economies. Apple is China, booming but autocratic. Microsoft is Europe, wealthy, stagnant, and declining. Google is the USA, an immature but powerful force for freedom prone to arrogance and to fighting too many wars at once. 


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Apple, Best of JamSideDown, Business, China, Competition, Economics, Technology

Buzz This

OK, I finally understand Google Buzz. Wave, not so much, but this explanation of Buzz is pretty succinct, if NSFW.


Google

How Amazon Can Compete with Apple

Kindle-ipadAt the moment, Amazon's best selling Kindle is the king of the eBook readers. But the impending launch of Apple's iPad means that unless Amazon changes its direction and its mindset, the Kindle is kindling

Amazon CEO Jeff Bezos has a tough habit to break. It started when he built the Kindle and he deliberately copied Apple's approach to the iPod.

Publishers howled. But Bezos stuck to his guns and refused to compromise, just as Jobs had done. Bezos even made the same arguments to publishers that Jobs did to labels:  "you will make more money this way because we will sell more units". 

So when Steve Jobs decided to sell eBooks, he tossed his old play book. Instead, he offered publishers something that they had long been unable to bargain from Amazon: agency model pricing

This is worth understanding. The key question for publishers is who sets the retail price of the product. Traditionally a publisher suggests a list price but the actual retail price is set by the retailer. A retailer is free to mark products down according to their strategy and in the book market, large discounters like Walmart and Costco as well as virtually all websites sell books at a discount to the list price suggested by publishers. Amazon has always treated best-selling print books as loss leaders and today sells virtually all e-Books below cost.

But in an agency model, Amazon and Apple are not retailers -- they are agents of the publisher, who dictates the retail price and pays them an "agency fee" (a commission). Amazon has successfully resisted pressure to allow agency model pricing for the past two years. 


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Amazon, Apple, Book Wars, Business, Competition, Economics, Technology, eCommerce

The Elephant in the Room on Health Care

Elephant-in-the-roomToday is Obama's health care summit, and there is an elephant in the room. To find it, start by identifying which of the following health care plans is or was sponsored by a Republican?

    a) A 1996 plan to cover every American 

    b) A 1992 plan to cover 30 out of 35 million uninsured Americans

    c) A 2006 plan to cover everyone in America's bluest state

    d) a 2010 plan to cover 30 out of 50 million uninsured

    e) a 2010 plan to cover 3 out of 50 million uninsured by 2019

OK, the last one is easy -- it is the current offering by Republican leader John Boehner. But here is the surprise: Plan A was put forward by Bob Dole, Howard Baker, and Tom Daschle. B was from George H.W. Bush. C was Mitt Romney's successful plan in Massachusetts. Only plan D, hardly a revolution, is from a Democrat. It is Obama's current proposal. 

Why have Republicans backed away from the uninsured? It is not because the uninsured don't vote Republican -- many clearly do. Or that there are too few to count: 50 million people is a seventh of the country. The actual reason is the elephant in the room today -- the health insurance industry. They are easy enough to demonize, but to see why many insurance companies are now quietly demanding that the legislators they own squash health care reform, it is worth recalling exactly what insurance is and how it works.

Insurance turns tomorrow's risk into today's cost. This is exceptionally valuable, especially for risks that are low probability but high severity. Insurance companies add value by measuring, pricing, and selecting risk. 

America’s greatest polymath figured out the social value of insurance back in 1752. Benjamin Franklin founded the Philadelphia Contributionship for the Insurance of Houses from Loss by Fire. His company took on the financial risk of fire and invested in fire prevention. It selected risk by refusing to insure buildings where the risk of fire was too great, including any house that was made entirely of wood. Wooden houses became more expensive because the risk of fire was priced into the cost of ownership (assuming that insurance is mandatory, which it usually is if you have a mortgage). Because markets work best when all costs are reflected in the price, insurance created a powerful economic incentive to build and buy houses that were less likely to burn. Sweet.  


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Economics, Obama, Politics, Reform

Warfare at the PhD level

Jim gant 1 Failure is usually easy to spot since mistakes are costly, painful, or at least embarrassing. Success, on the other hand, is easy to overlook. Noticing what works is important in business and in wartime -- especially if the war is not going well. 

I wrote earlier about the success of the 101st Airborne in Mosul, Iraq in the early days of the US invasion. Led by a commander who earned a PhD from Princeton based on his careful study of counterinsurgency in Vietnam, the Screaming Eagles tested risky, complex, and innovative counterinsurgency operations. Soldiers got out of their SUVs and walked to work -- and died much more often as a result. They built clinics, roads, and schools and became trusted by local leaders. The experience in Mosul led directly to the Anbar Awakening, to rapprochement with large sections of the Sunni minority in Iraq, and to major promotions for the commander, General David Petraeus.

Patreus of course, now has responsibility for both the Iraq and Afghanistan wars. He must smile a bit when he reads One Tribe at a Time, a war fighting strategy just released online by one of his Special Forces officers.

Major Jim Gant took a dozen Green Berets into an Afghanistan village, formed an unbelievably close relationship with the tribal leadership, ran the Taliban out and kept them out. Click the link above and read the article -- it is smart, powerful stuff not unlike the initial thoughts a young David Patraeus was recording after his experience fighting in Vietnam.


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Iraq, People

Why the iPad Matters — even if you are already sick of it.

Ipad-420x0The PR was stunning, the product impressive, and the strategy tiresome.

Apple stoked rumors of a dreamy tablet for either two years old or thirteen, depending on how you count. For six months, the leading tech blogs have been quivering with speculation about the "Jesus tablet". One blog, Gizmodo, offered $100,000 cash for an hour with an Apple tablet and lesser amounts for photos. Apple sent the lawyers after them and the cone of silence over Cupertino remained intact.

As the Wall Street Journal memorably noted, the last time there was this much excitement about a tablet, it had commandments written on it.

Yesterday's unveiling was attended by a few hundred journalists, selected by Apple for their demonstrated susceptibility to Jobsian hypnosis. They had all taken a bite of the forbidden fruit and dutifully played their assigned roles. Six months ago, they circulated Apple's deliberate leaks about a $999 price point. Today, they drooled over the iPad, marveled at the $499 starting price, or sniffed at its inadequacies. For Apple, it's all good -- there is truly no such thing as bad PR.

Has Apple once again defined a new category of computing? Probably. Tablet computers are going to be an important way for many of us to consume media and the iPad looks to be the first important tablet.

But as he did with personal computers and music, Steve Jobs has tried not only to create a market, but to control every aspect of it as well. Last time the spoiler was Microsoft, which left Apple a tiny sliver of the market. This time, expect Google to offer consumers the choices that Apple would deny us. In Silly Con Valley, the fun never stops. 


The New Taxonomy

Jobs opened with the right question: is there room for a device that sits between the PC and the smart phone?  The answer seems to go something like this: create content with a computer, communicate mobile content with a smart phone, and consume content with a tablet.


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Apple, Best of JamSideDown, Book Wars, Business, Competition, Economics, People, Technology, eCommerce

Health Care: simple, basic, fully financed

ObamaHealthCareMartha Coakley's unwelcome but richly-deserved loss of the Democratic Senate seat held by Ted Kennedy has recast the debate over health care reform. Many Democratic Senators from states less blue than Massachusetts are recalibrating their commitment to the current bill. If he wants a bill he can proudly sign, Obama needs to focus the Congress around simple, high impact, fully financed reforms. He should also sue the United States Senate before the Supreme Court.  

Keep it simple 

Obama needs to resist calls to jam the Senate bill through the house. Both bills reflect the hubris that comes with single party rule. He should seek first to radically simplify his health care goals. Here are five reforms that even Republicans support.

1. Ban pre-existing conditions in setting coverage or pricing. Everyone understands this -- and almost everyone likes it.

2. Pay for major medical. It is popular, important, and cheap. It is also simple: "any medical expense that exceeds 15% of your annual income is paid by the feds". I understand that, and I bet you do too. In a stroke, Obama addresses the scandal of medical bankruptcy. 16 years ago, even Bob Dole was in favor of this.

3. Set up free or low cost childhood immunizations and physical exams. Simple, easy to understand and the three remaining moderate Republican Senators can probably stomach it.

4. Allow for Medicare buy-in for those between 50 and 65. Simple idea: a public option for people over 50, but they have to pay for it until they are 65.

5. Expand Medicaid to 200 percent of poverty level. A public option for the poor. We are paying for this care the expensive way now (ER visits), so expanding Medicaid makes sense. If he is feeling brave, Obama should nationalize Medicaid (take it away from the states). It's the right thing to do, and many of them would be glad to see it go.

These five steps is will not cover all uninsured citizens. They are a very long ways from liberal fantasies of single payer systems or massive delivery-system reforms. But this would be a highly respectable set of reforms for anyone to the right of Paul Krugman and would represent a lot more progress than anyone else has accomplished in sixty years of trying.

Pay for it It is important to limit the tax-deductibiity of health insurance benefits for "Cadillac" plans and potentially also for people making more than $200K a year. This not only generates revenue, but it is a lot better than the current plan to exempt collective bargaining agreements -- a really ugly compromise. (BTW, who named high end health plans after a bankrupt gas guzzler?). The problem with high end plans is that they encourage price increases. Clinicians understandably want to set their rates based on what the most generous plans will pay. Subsidizing these plans means that we spend tax dollars to increase health care costs -- a truly bad idea.
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Economics, Obama, Reform

The speeches that made Barack Obama

Obama speaking More than any president since Ronald Reagan, Barack Obama reveals himself through the speeches he gives at critical moments. Like FDR, Kennedy, and Lincoln, Obama has given his best speeches under pressure, before hostile audiences, or in the face of excruciating pressure. He has done this often enough that it is worth laying these speeches side by side and taking a look at what they teach us about his presidency.

INTRODUCING BARACK OBAMA

On two occasions Obama had a chance to introduce himself to a national audience. He made the most of both opportunities.

The first came in 2004 when John Kerry asked him to give the keynote address to the Democratic National Convention in Boston. Obama was still an Illinois legislator but had won the nomination to run against the incumbent Republican for the US Senate. (For a sense of trajectory, recall that four years earlier, Obama was an obscure Illinois legislator who could not get credentials to attend the convention and that four years later he accepted his party's nomination as president.)

It is fun to watch Jesse Jackson and Hillary Clinton applaud this speech. Jackson knows that he has been eclipsed as the voice of Chicago's progressive black community and he is plainly none too thrilled. Hillary has no clue, except that she probably recalled Bill's famous keynote to the convention, where the only applause line he got was "...In conclusion...".


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Obama, Politics

Atul Gawande: America's Doctor

Gawande webWho is Atul Gawande and why is he having a bigger impact on your life than any physician in America who is not treating you?

Gawwande is a cancer surgeon in Boston. A Rhodes Scholar and the recipient of a MacArthur "genius grant", he trained at Harvard, and Stanford and grabbed a Masters in Public Health along the way. He has a sharp sense of public policy and worked for the campaigns of Gary Hart and Al Gore, on the staff of Congressman Jim Cooper (D-TN), and as Bill Clinton’s health care lieutenant during the 1992 campaign.

More importantly, Atul Gawande writes. He writes so well that he has become a staff writer for The New Yorker -- as unlikely for a full-time physician as for a full-time CEO or lawyer. His writing is stunning. Says fellow writer Malcom Gladwell: "Every subject Atul Gawande touches is probed and dissected and turned inside out with such deftness and feeling and counter intuitive insight that the reader is left breathless.” 

Son of an immigrant pediatrician and a urologist, Gawand wanted to be a rock star in college (he still performs surgery with the Decemberists, Tom Petty, and Springsteen on his iPod). He soon gave up his guitar for a word processor however and did something few doctors would ever consider doing: he published a collection of his medical mistakes in Slate, where Gawande first emerged as a major writing talent. He has published three booksThe Checklist Manifesto (2009),Better: A Surgeon’s Notes on Performance (2007), and Complications: A Surgeon’s Notes on an Imperfect Science (2002).

But this year Gawande broke loose. He has become hugely influential because of three articles he published on health care reform in the New Yorker. Each has caused a national sensation. The first two were required reading in the Obama White House. Not suggested reading -- Obama expected everyone working on health care to know these articles cold. I have no question that the third and in many ways most subtle article, just published, will enjoy the same status.


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Business, Competition, Economics, Finance, People, Reform, Science, Technology